Consumer Guide to Software-as-a-Service Providers

Posted by irishg on February 3rd, 2007 at 12:00am

Personal Democracy Forum has released a “tell-all “consumer’ guide to more than a dozen Software-as-a-service providers including all of the big names in the industry as well as a selection of lesser-knowns and up-and-comers.Service providers selected for the guide are given a full profile which describes their philosophy, describes the core uses of their software services, and highlights some of their strengths and top clients.

The part of the guide that will most interest those who are in the market for a software-as-a-service provider will be the aggregate user ratings (i.e. stars) and user-reports of levels of customer service, and the fairness of pricing.

The guide many be viewed in summary on the Personal Democracy Forum site.

To access the full version of the guide, which includes full company profiles, as well as private forums with ongoing dialogues with users  of their tools, you have to register as a premium member of PDF ($25).

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